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Saturday, June 08, 2002 |
Communications efficiency.
Time spent. 20 phone calls: A day (including voice mail tag). 200 e-mails: 3-4 hours (relevant e-mails only, including inefficient repetitive replies due to a lack of viewable archiving). 50 weblogs with 10 posts a day (500 entries): 20 minutes to scan. 20 minutes to post responses. Finding information. Phone calls: Limited to voice mail inbox. No record of previous conversations. Limited to personal interactions. E-mail: Limited to personal e-mail only. No public archive. Most e-mail tools have horribly slow search features. Weblogs (K-Logs): Internet search (Google on the Web or Intranet) extremely fast. Leverages the contributions of the entire corporation. Departing employees. Phone calls: Lost. E-mail: Lost. Weblogs: Archived for posterity. I think what we are developing here is an efficiency hierarchy of communication. For sharing knowledge with a large group of constantly shifting individuals; weblogs win hands down. For introductions (invitations to further interaction) and ongoing interactions with specific individuals, e-mail works great. For immediate resolution of a complicated situation, use the phone. [John Robb's Radio Weblog] 6:59:24 AM ![]() |
Brits Going Mobile With Parties. Young people in England are finding a new way to hook up and party. It's part scavenger hunt and part rave, and it's called an M-Party. By Elisa Batista. [Wired News] 6:58:50 AM ![]() |
Analysis: Dell morphing into IT services company. Top 5 server vendor acquires Plural [InfoWorld: Top News] Dell picks up a professional services company to support their enterprise-class servers. 6:55:09 AM ![]() |