Saturday, June 08, 2002


Communications efficiency.

Time spent. 

20 phone calls:  A day (including voice mail tag).

200 e-mails:  3-4 hours (relevant e-mails only, including inefficient repetitive replies due to a lack of viewable archiving).

50 weblogs with 10 posts a day (500 entries):    20 minutes to scan.  20 minutes to post responses.

Finding information. 

Phone calls:  Limited to voice mail inbox.  No record of previous conversations.  Limited to personal interactions. 

E-mail:  Limited to personal e-mail only.  No public archive.  Most e-mail tools have horribly slow search features. 

Weblogs (K-Logs):  Internet search (Google on the Web or Intranet) extremely fast.  Leverages the contributions of the entire corporation.

Departing employees. 

Phone calls:  Lost.

E-mail:  Lost.

Weblogs:  Archived for posterity. 

I think what we are developing here is an efficiency hierarchy of communication.  For sharing knowledge with a large group of constantly shifting individuals; weblogs win hands down.  For introductions (invitations to further interaction) and ongoing interactions with specific individuals, e-mail works great.  For immediate resolution of a complicated situation, use the phone. [John Robb's Radio Weblog]


6:59:24 AM    

Brits Going Mobile With Parties. Young people in England are finding a new way to hook up and party. It's part scavenger hunt and part rave, and it's called an M-Party. By Elisa Batista. [Wired News]
6:58:50 AM    

Analysis: Dell morphing into IT services company. Top 5 server vendor acquires Plural [InfoWorld: Top News]

Dell picks up a professional services company to support their enterprise-class servers.


6:55:09 AM